Coravity Infotech believes in helping its customers as far as possible, and has therefore a considerate cancellation policy.
- All Web Designs / Development / Applications are carried out and accepted upon a complete analysis and creation of a complete scope document, in order to make sure that teams have complete understanding of the work that needs to be done, eliminating possibilities of project cancellation / reversal / dispute.
- Since Coravity Infotech and the Clientele realise that there is work involved in achieving every milestone of the project and completion of every module, a refund would not be possible for the work already completed.
- Coravity Infotech makes sure that in case of a project termination on a mutual basis, the client has control of all the work done till that date and the money if paid for further development, is returned. The refund will be processed within 3 business days of project termination and amount will be credited to customer’s account within 7 days.
- Coravity Infotech also respects a decision made by a client to work with a different provider within 48 hours of the project initiation. In such a scenario Coravity Infotech would refund the amount for the project that has been paid till date after deduction of non-refundable amount. 10% of project amount is non-refundable.
- No cancellations are entertained for those Services that the Coravity Infotech’s marketing team has offered on special occasions. These are limited occasion offers and therefore cancellations are not possible.
- Monthly support payment should be made on or before 5th of every month. Cancellation notice to be sent before start of new month.